1. What is Lucky Green Casino?
Lucky Green Casino is an online casino platform offering real money slots, classic table games, and live dealer experiences. It focuses on fast transactions, fair play, and entertainment for adult players.
2. Is Lucky Green Casino licensed?
Yes. Lucky Green Casino operates under a Curacao eGaming license, ensuring compliance with global gambling regulations and responsible gaming standards.
3. Who can register at Lucky Green Casino?
Players who are 18 years or older, or the legal gambling age in their jurisdiction, may register as long as their country is not restricted by the casino’s terms.
4. How do I create an account?
Click the Sign Up button, enter your details, choose a password and preferred currency, and confirm your registration through your email.
5. What games can I play?
Lucky Green Casino offers a wide selection of online slots, roulette, blackjack, poker, baccarat, and live dealer games powered by leading software providers.
6. Are the games fair?
Yes. All games use certified random number generators (RNGs) and undergo independent audits to ensure fairness and transparency.
7. How do I make a deposit?
Log in to your account, open the cashier, select a payment method, enter your amount, and confirm. Deposits are usually processed instantly.
8. What payment methods are accepted?
Lucky Green Casino accepts Visa, Mastercard, Skrill, Neteller, bank transfers, cryptocurrencies, and regional payment options depending on location.
9. What is the minimum deposit amount?
The minimum deposit amount varies by payment method and is displayed in the cashier section before confirming the transaction.
10. How do I withdraw my winnings?
Open the cashier, select Withdraw, choose a method, enter your amount, and complete identity verification if requested.
11. How long do withdrawals take?
Withdrawals are processed within 24 to 48 hours. Transfer times depend on your chosen method and may take a few business days for bank payments.
12. Are there any transaction fees?
Lucky Green Casino does not charge internal fees for deposits or withdrawals, though external payment providers may apply their own charges.
13. How do bonuses work?
Bonuses can be automatically applied or activated manually. Each offer has specific terms, including wagering requirements and expiration limits.
14. What are wagering requirements?
They define how many times the bonus must be wagered before winnings become withdrawable. Requirements differ depending on each promotion.
15. Can I open more than one account?
No. Only one account per person, household, IP, or device is allowed. Multiple accounts may result in closure and forfeiture of funds.
16. Is my personal data safe?
Yes. The casino uses SSL encryption and advanced data protection systems to safeguard all player information and transactions.
17. What should I do if I forget my password?
Click the Forgot Password link on the login page and follow the instructions in your email to reset access securely.
18. How can I contact customer support?
Support is available 24/7 via live chat, email, and the contact form on the official Lucky Green Casino website.
19. Can I play on mobile?
Yes. Lucky Green Casino is fully optimized for smartphones and tablets running iOS or Android, with no app download required.
20. How do I close my account?
To close or temporarily suspend your account, contact customer support and request account closure or a responsible gambling timeout.
